Terms of service
Terms of Use
This website is operated by Luminley Lighting. Throughout the site, the terms “we”, “us” and “our” refer to Luminley Lighting. Luminley Lighting offers this website, including all information, tools and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current shop shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our shop is hosted on Shopify Inc. This company provides us with an online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE SHOP TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The content on this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the information on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our Returns and Refunds Policy (https://luminleylighting.com/policies/refund-policy)
We have made every effort to display as accurately as possible the colours and images of our products that appear in the shop. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obliged, to limit the sales of our products or Services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All product descriptions or prices are subject to change at any time without notice, at the sole discretion of the European Commission. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or delivery address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Returns and Refunds Policy (https://luminleylighting.com/policies/refund-policy)
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the provision of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content or any other transactions made in connection with third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party concerned.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example competition entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trade marks, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the shop is governed by our Privacy Policy (https://luminleylighting.com/policies/privacy-policy)
ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state local regulations, rules, laws or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, etc.; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for an indefinite period or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no case shall Luminley Lighting, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted or otherwise made available
ARTICLE 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Luminley Lighting and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable solicitors’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, without affecting the validity and enforceability of any other remaining provisions.
ARTICLE 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.
If, in our judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services (or any part thereof).
ARTICLE 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
ARTICLE 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of France.
We offer a right of withdrawal of 30 working days for online purchases.
ARTICLE 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
ARTICLE 20 - CONTACT INFORMATION
We respond to all enquiries within 24 hours.
Trading name: Luminley lighting
Legal form: Sole trader
Telephone number: +33 6 58 22 10 46
Email: support@luminleylighting.com
Registered address: 60 rue François 1er 75008 Paris, France
SIREN: 100881507
SIRET: 10088150700014
VAT regime: VAT exemption scheme
APE code: 4791B
Business structure: Ongoing
Business activity: Commercial
Customer service hours: Monday to Friday from 8am to 6pm, closed on Saturdays, Sundays and public holidays
GDPR Policy
At Luminley lighting, we are committed to protecting your personal data and complying with applicable regulations, in particular the General Data Protection Regulation (GDPR). This policy describes how we collect, use and protect your personal information.
1. Data Controller:
The controller of your personal data is: Luminley lighting
Contact email: support@luminleylighting.com
2. Types of Data Collected:
We collect the following information:
• Identification data: First name, last name, email address, telephone number.
• Delivery data: Delivery address.
• Payment data: Information relating to your payment method (processed through secure payment systems).
• Browsing data: Information about your use of our website (cookies, IP address, etc.).
3. Purposes of Processing:
Your personal data is collected for the following purposes:
• Processing and management of your orders.
• Communication regarding the status of your orders.
• Improvement of our services and your user experience.
• Sending promotional offers and newsletters (if you have given your consent).
4. Legal Basis for Processing:
We process your personal data based on the following grounds:
• Performance of a contract (order processing).
• Consent (sending newsletters and promotional offers).
• Legitimate interest (improving our services).
5. Data Retention Period:
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or to comply with our legal obligations.
6. Users’ Rights:
In accordance with the GDPR, you have the following rights:
• Right of access: You may request access to your personal data.
• Right to rectification: You may request correction of inaccurate data.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restriction of processing: You may request restriction of the processing of your data.
• Right to data portability: You may request to receive your data in a structured format.
• Right to object: You may object to receiving commercial communications.
To exercise these rights, please contact us at: support@luminleylighting.com
7. Data Security:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
8. Data Transfers:
We do not transfer your personal data outside the European Economic Area, unless this is necessary for the processing of your order (for example, for delivery services).
9. Cookies:
We use cookies to improve your experience on our website. You can manage your cookie preferences in your browser settings.
10. Changes to This Policy:
We reserve the right to modify this policy at any time. Any changes will be published on this page.
11. Contact:
We respond to all enquiries within 24 hours.
Trading name: Luminley lighting
Legal form: Sole trader
Telephone number: +33 6 58 22 10 46
Email: support@luminleylighting.com
Registered address: 60 rue François 1er 75008 Paris, France
SIREN: 100881507
SIRET: 10088150700014
VAT regime: VAT exemption scheme
APE code: 4791B
Business structure: Ongoing
Business activity: Commercial
Customer service hours: Monday to Friday from 8am to 6pm, closed on Saturdays, Sundays and public holidays
Do not sell or share my personal data
The company Luminley lighting, registered at 60 Rue François 1er 75008 Paris France, owner of the online store “Luminley lighting”, places great importance on the protection of your personal data. This policy is intended to inform you transparently of our commitment not to sell or share your personal data, in accordance with French legislation, in particular the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Commitment Not to Sell Data
We formally commit to never selling your personal data to third parties. This includes all information you have provided to us when using our Site, such as your name, address, email address, telephone number, and any other data you may share with us.
2. Commitment Not to Share Data
We do not share your personal data with third parties, except in the following cases:
• Service providers: We may share certain information with service providers who assist us in operating our Site and delivering our services (for example, payment services, delivery, customer support). In such cases, we ensure that these providers respect the confidentiality of your data and use it only within the scope of the services for which they have been engaged.
• Legal obligations: We may disclose your personal data if required to do so by law or if we believe in good faith that such action is necessary to comply with a legal process, protect our rights or those of others, or ensure the safety of users of our Site.
3. Purposes of Data Collection
The information we collect is used exclusively for the following purposes:
• Account management: To allow you to create and manage your user account, as well as process your orders.
• Customer service: To respond to your enquiries, manage complaints, and provide you with the necessary assistance.
• Improvement of our services: To analyse the use of our Site and improve our products and services, while respecting the confidentiality of your data.
4. Your Rights
In accordance with applicable legislation, you have several rights regarding your personal data:
• Right of access: You have the right to obtain confirmation as to whether your personal data is being processed and, where that is the case, to access that data.
• Right to rectification: You may request the correction of inaccurate or incomplete personal data.
• Right to erasure: You may request the deletion of your personal data under certain conditions.
• Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.
• Right to data portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You may object at any time to the processing of your personal data for marketing purposes.
To exercise these rights, you may contact us at: support@luminleylighting.com
5. Data Security
We implement appropriate security measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or destruction. We are committed to ensuring the confidentiality and integrity of your data.
6. Changes to This Policy
We reserve the right to modify this non-sale and non-sharing policy for personal data at any time. Changes will be published on our Site and will take effect upon publication. We encourage you to review this policy regularly to stay informed about our practices.
7. Contact
We respond to all enquiries within 24 hours.
Trading name: Luminley lighting
Legal form: Sole trader
Telephone number: +33 6 58 22 10 46
Email: support@luminley.com
Registered address: 60 rue François 1er 75008 Paris France
SIREN: 100881507
SIRET: 10088150700014
VAT regime: VAT exemption scheme
APE code: 4791B
Business structure: Ongoing
Business activity: Commercial
Customer service hours: Monday to Friday from 8am to 6pm, closed on Saturdays, Sundays and public holidays
